First Vodacom, now Cell-C have gone rubbish

I have a theory, and I call it The Theory of Perpetual Consumer Demand. It's not original, but I've got my own version of it wrought from The School of Hard Knocks. Some of the more cognizant and percipient among us will notice that large companies seem to keep their customers in a permanent state of need of service, i.e: our demands for economic (mega-capitalist) reasons are never quite fulfilled. One man who is a master at deploying this economic strategy in South Africa is one Alan Knott-Craig, former CEO of Vodacom and now CEO of Cell-C. I closed my Vodacom internet airtime account because of this man. Vodacom were charging exorbitant rates and delivering poor signal quality and their branch staff were useless, Affirmative-Action types. So I moved my account to Cell-C and immediately noticed a pick up in service, their signal quality was strangely enough more consistent, and I was generally happier with Cell-C.

Recently Alan Knott-Craig moved over to Cell-C and coincidently enough it seems my signal quality has gotten poorer, I'm getting frequent signal drop-offs and spend half my time on the computer logging my internet dongle on and off to try catch signal. I think Alan Knott-Craig is a curse to the South African consumer, if you search his name and Vodacom on this blog you'll find a few articles excoriating this man. They milk you, these corporate big-wigs, and you get nothing back of value in return.